Milestones Hospital


Milestones Hospital - Case Study

With the current increase of fines of up to £500,000 for a breach of data protection, security was a key factor for Milestones Hospital based on the outskirts of Norwich in Norfolk.  The detailed audit trail that Avena provided was exactly what was needed for the hospital to safeguard against such fines. Avena now provide the wheeled bin collection service on a frequent basis from the hospital ensuring a full tracked audit trail through to point of destruction under ISO 9001, 14001 and OHSAS 18001 standards which incorporate the latest BSEN15713-2009 security shredding standards.

With a smooth-running service schedule, it is a delight to work with Milestones who being very conscious of the necessity of having full proof audit trail of their waste have adopted high security standards to ensure compliance with the Data Protection Act 1998. The hospital realised that with the current new increase in fines there would be no room for error when it came to data protection, so they were keen to take every step necessary to ensure that all confidential waste has full proof of destruction. With collection of all office-generated paper waste for recycling, Avena ensure that the confidential waste has been securely shredded and recycled in the appropriate manner.

"I would definitely recommend Avena to any business large or small. The customer Service is excellent and it's very reassuring to know that our confidential waste is being managed by such a reliable service." 

Operations Manager - Milestones Hospital Norfolk