"We aim to exceed all expectations of a document destruction service, including customer satisfaction and helping develop secure document management solutions to guarantee security and environmental sustainability. Our aim is to exceed all expectations when it comes to service, satisfaction and security. So can this be found in the marketplace? We believe yes it can, for every client who wishes to partner with Avena for their secure confidential shredding requirements. It's our business to ensure that we give our customers exactly what is expected of us so we are pleased to receive feedback from our clients, both the big and small alike"
Managing Director - Avena Environmental Ltd.
Here is some of the feedback we have received.
"Avena have always been reliable and trustworthy, they provide a service that we know we can rely on. The service package also includes a full audit trail that we can use to demonstrate compliance."
Solicitors - East Anglia
"In a large primary school, life never stands still. Keeping up to date with all the various activities and ensuring safeguarding protocols remain can be difficult. The confidential waste bins provided by Avena are large, secure and accessible. Our teachers know they can dispose of waste quickly and easily and we, as a school, can be sure that it will remain secure until it is destroyed"
Broke Hall CP School read case study
"From the outset, Avena have been professional, friendly and efficient. Their turnaround from our initial enquiry to having our console delivered was impressive. Avena have delivered everything they promised, we would highly recommend their confidential waste disposal service"
Simon Farquhar & Associates Ltd read case study
"We have used Avena for our secure waste disposal for a number of years. The console/receptacles blend in with our office and sales environments. They are courteous and helpful whenever they attend our locations for collections. With the forthcoming GDPR regulations I had no hesitation in selecting them as our primary provider in meeting our obligations for secure waste control. They were able to understand our requirements and promptly delivered the extra consoles at our convenience.
I have no hesitation in recommending them"
Housing Development Organisation - East Anglia read case study
"When we met with Avena we were looking for a better standard of service for our recycling needs and they have certainly not let us down. Since working with Avena we have received a great level of service, timely and consistent collections and office located recycling units that blend in with our existing furniture. We are very pleased with the product and would recommend Avena without hesitation."
Subway UK & Ireland
"Avena‘s confidential shredding service for our business is carried out in a professional manner and causes no disruption to the working day. We have a monthly collection and at two sites. The consoles, which are provided free of charge, by Avena as part of the service are smart and in a wood effect material. This does not look out of place in our offices and certainly looks much better than the previous plastic industrial looking bins. The monthly service works well for us and the Avena collection team works quickly to empty the console in a secure manner and provides us with a certificate of destruction. Avena’s service agreement gives us the confidence that we are compiling with Data Protection and also removing unwanted paper from our office in an environmentally friendly way."
The Lively Crew Ltd
"Avena provides us with a professional confidential shredding service. This gives us with the peace of mind in knowing that we are complying with our regulatory requirements under the Data Protection Act, understanding our circumstances and offering a tailor made solution to meet with our needs."
"Life Fitness have now used the Avena waste paper consoles for four months, and in that time we have noticed a vast difference in office tidiness and safety due to the waste being contained in enclosed consoles and not littering various parts of the office. In short, I would recommend the Avena systems for both confidential and non-confidential waste."
Life Fitness UK read case study
"I would definitely recommend Avena to any business, large or small. The customer service is excellent and it's very reassuring to know that our confidential waste is being managed by such a reliable service."
Operations Manager - Milestones Hospital read case study
"I would highly recommend Avena for their services. We used the work wear shredding service and were very pleased. We will need to search no more for a reasonably priced service for all our future collections."
E.ON Energy UK read case study
"We are delighted by the service provided by Avena and have every confidence that our secure waste is disposed of correctly. We would recommend their services without hesitation."
Managing Director - QMS International read case study
"Disposing of our confidential waste has been made a much easier task knowing that it is being dealt with and destroyed in a professional manner by Avena. In the time that we have used their services, Avena have provided us with excellent customer service and a prompt response to any queries we've had relating to the account. I would have no hesitation in recommending them."
Practice Manager, Trafalgar Financial Solutions Ltd. (St James Place Partnership)
"We have been using Avena Environmental to dispose of our confidential waste on a monthly basis since September 2010 and are extremely pleased with their service. Having the confidence of knowing our confidential waste is being destroyed securely and professionally by Avena gives us real peace of mind and protection for our business. I would have no hesitation in recommending Avena and am happy to be supporting another local company."
Chief Executive - TaxAssist Direct Ltd